Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a site we should take a closer look at? This is the page for that. Below is how to reach Bitcoin Casino Sites, what we can and can't help with, and where to go if you need support that falls outside what a comparison site can offer.

How to Reach the Team

Email is the best way to contact us. We read every message that comes in and try to reply within two working days. If you're writing in about a specific site — say, a question about whether it works with a VPN, or a payout that hasn't arrived — include the casino's name and as much detail as you can, and we'll get back to you with what we know.

We can't act on behalf of any casino listed on this site, resolve a dispute over your account, or process withdrawals, deposits, or refunds. Those matters have to go through the casino's own support team directly. What we can do is point you toward what our research turned up, correct something we've got wrong, and pass on general guidance about how VPN-friendly crypto casinos typically work.

What We Can Help With

• Review accuracy — If a bonus term, coin list, or licensing detail on one of our pages looks out of date or wrong, tell us. We rely on reader input to keep listings current.
• VPN and access questions — Curious whether a particular site restricts your state, or how VPN use interacts with a casino's terms of service? We can share what our research found, though we won't advise you on getting around geoblocks, KYC checks, or sanctions screening — that's not something we'll help with, for anyone.
• Methodology questions — If you want to know how we scored or ranked a site, ask. We'll explain the factors involved.
• Content suggestions — If there's a coin, provider, or angle you think we're missing, let us know what you'd find useful.
• Partnership or editorial enquiries — If you represent a casino or a related business and want to discuss coverage, introduce yourself and explain what you have in mind. Commercial relationships never determine how a site is ranked.

What We Can't Help With

We're an independent review and comparison resource, not a casino, a payment processor, or a legal or tax adviser. A few things fall outside what we can do:

• We can't verify your identity, process a KYC request, or resolve a withdrawal held by a casino — contact that operator's support team directly.
• We can't give you tax advice on gambling winnings or crypto gains. US players are generally liable for tax on both, but the specifics depend on your situation — speak to a qualified tax professional.
• We can't confirm whether online gambling is legal in your specific state. Rules vary, offshore crypto casinos operate in a legal grey area for US players, and it's on each reader to check their own state's laws before playing.
• We won't advise on bypassing geoblocks, casino KYC checks, or restricted-state exclusions. If a site isn't available where you are, that's the operator's call, not ours to override.

If You're Struggling With Your Gambling

If gambling has stopped feeling like entertainment — if you're chasing losses, spending more than you can afford, or gambling to cope with stress — please reach out for support rather than emailing us about it. The National Problem Gambling Helpline, 1-800-GAMBLER, is free, confidential, and available across the US. It's worth knowing that offshore crypto casinos often don't offer the same self-exclusion tools or player-protection features that state-regulated US operators do, so building your own limits matters more than usual.

Before You Write In

A quick check first can save you a wait:

1. If your question is about a specific casino's bonus terms, wagering requirements, or supported coins, check that casino's own listing on our site first — the material conditions are usually laid out beside the offer.
2. If you're weighing up sites available to UK players outside GamStop, that's covered separately on our trusted non-GamStop casinos page rather than here.
3. If your question is about legality in your state, know upfront that we can only give general information, not a definitive legal opinion — a local attorney is the right source for that.

What Happens After You Send a Message

A real person on our editorial team reads and responds to every email — we don't rely on automated replies. Response times run around two working days in normal periods, sometimes longer if volume is high. If your message needs input from more than one person on the team, we'll let you know it's being looked at rather than leaving you waiting in silence.

We take reader corrections seriously because accuracy is the whole point of a comparison site. If something we've published is out of date, misleading, or just wrong, we'd rather hear about it from you than leave it standing.

A Reminder Before You Play

Everything on Bitcoin Casino Sites is aimed at readers who are 18 or older, or 21 where a site's own terms set that minimum — always check the age requirement stated by the casino itself before signing up. Crypto casino play carries real financial risk, including the added risk that the value of your crypto holdings can move while you're playing. Nothing on this site should be read as a way to earn income or recover losses; gambling should stay entertainment, not a financial strategy.